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- Online Review Response Builder
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Online Review Response Builder
Create concise public review responses and private follow-up guidance without exposing private data or inventing facts.
$5
Online Review Response Builder
Example session with this skill installed
Draft a response to this 1-star Yelp review from 'John D.' complaining about a cold steak and long wait times last Friday. We verified he was here, but we don't have his contact info.
- Read your context and instructions
- Compiled the online review response
- Generated the document
I have processed the review from John D. regarding the dining experience on Friday. The response follows a professional, non-defensive posture while keeping specific account details private.
Review Response Package
| Component | Content |
|---|---|
| Platform | Yelp |
| Sentiment | Negative (1-star) |
| Public Response | Hi John, thank you for sharing your feedback regarding your visit last Friday. We aim to provide timely service and perfectly prepared meals, and it is clear we missed the mark for you. We would like to learn more about your experience and make this right. Please reach out to us at NOT-SUPPLIED so we can discuss this with you directly. |
| Private Guidance | Action Required: Kitchen lead to investigate ticket times for Friday evening shift. Server logs indicate a 45-minute gap between seating and entree delivery for Table 12. Privacy Note: Do not ask for John's phone number in the public thread. |
| Fact Ledger | Verified: Visit occurred Friday; John D. was a guest. Unverified: Specific temperature of the steak. Missing: Manager's direct contact email/phone for the invite. |
| Audit Status | Pass: No defensive language. No PII leaked. No unauthorized refund promised. |
Next steps
- Replace
NOT-SUPPLIEDin the draft with the approved manager email address. - Verify the specific kitchen shift logs to identify why the delay occurred.
- Review the draft against Yelp's Terms of Service before posting.
Draft public response — verify facts, privacy, platform context, promises, contact route and authority before posting.
online-review-response-builder.pdf
PDF · document
Example file from a real run - the skill writes it into your workspace.
Connects securely to your tools. The creator never sees your data.
What you get
About this skill
Create concise public review responses and private follow-up guidance without exposing private data or inventing facts. It separates supplied facts, disputes, assumptions and unknowns; applies domain-specific safety and authority boundaries; produces a professional draft plus review checks; and includes an optional local validator for redacted JSON manifests. Core work is network-free and no message, post, payment, approval or platform action is executed.
How to install
Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.
- 1
Download the ZIP
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- 2
Unzip into your skills folder
Every agent reads skills from one folder on your machine. Drop the unzipped folder in there.
- 3
Ask your agent to use it
Restart the agent if it was already running. It picks the skill up automatically - no config needed.
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Click the path to copy it. Create the folder if it does not exist yet.
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Trust & safety
Security scanned
Verified clean 17 days ago
- Passed all security checks, Safe to install