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FAQ & Help Center Builder
Create source-grounded FAQ and help-center content with consistent terminology, safe escalation and clear coverage gaps.
$5
FAQ & Help Center Builder
Example session with this skill installed
Generate an FAQ set for our new 'Pro' tier based on the attached PDF policy. Target audience is existing 'Basic' users. Focus on upgrade steps and billing changes.
- Read your context and instructions
- Compiled the faq & help
- Generated the document
I have processed the 'Pro' tier policy PDF and extracted the relevant billing and upgrade facts. I have identified one conflict regarding the prorated refund policy which requires human clarification.
Pro Tier FAQ: Upgrade & Billing
| ID | Question | Answer | Source Reference |
|---|---|---|---|
| FAQ-001 | How do I upgrade from Basic to Pro? | Navigate to Settings > Billing, select 'Pro Plan', and click 'Confirm Upgrade'. The change is effective immediately. | Policy Section 2.1 |
| FAQ-002 | Will my data stay safe during the upgrade? | Yes. All existing data, settings, and integrations are preserved when moving to the Pro tier. | Product Spec V1.2 |
| FAQ-003 | How is the first month billed? | You will be charged the full Pro rate ($29/mo) on your next billing cycle date. | Policy Section 4.2 |
| FAQ-004 | Is there a prorated refund for my Basic plan? | CONFLICT — HUMAN RESOLUTION REQUIRED (Section 4.3 says 'No refunds', but Section 5.1 mentions 'Prorated credits'). | Conflicting Policy Refs |
| FAQ-005 | Can I downgrade back to Basic? | Downgrades are processed at the end of the current billing month. No partial refunds are issued. | Policy Section 4.5 |
Content Audit Notes
- Missing Info: Support hours for Pro users are
NOT-SUPPLIED. - Terminology: Ensured 'Billing Cycle' is used consistently instead of 'Payment Period'.
- Escalation: Users with billing disputes should be directed to
support@company.com.
Next steps
- Resolve the billing conflict in FAQ-004 regarding prorated credits vs. refunds.
- Confirm if specific Pro-tier support hours need to be added.
- Review terminology alignment with the marketing site before publishing.
Draft help content — verify source authority, product or policy version, procedures, warnings, privacy, escalation routes, terminology and publishing approval before release.
faq-help-center-builder.pdf
PDF · document
Example file from a real run - the skill writes it into your workspace.
Connects securely to your tools. The creator never sees your data.
What you get
About this skill
Create source-grounded FAQ and help-center content with consistent terminology, safe escalation and clear coverage gaps. It separates supplied facts, disputes, assumptions and unknowns; applies domain-specific safety and authority boundaries; produces a professional draft plus review checks; and includes an optional local validator for redacted JSON manifests. Core work is network-free and no message, post, payment, approval or platform action is executed.
How to install
Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.
- 1
Download the ZIP
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- 2
Unzip into your skills folder
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- 3
Ask your agent to use it
Restart the agent if it was already running. It picks the skill up automatically - no config needed.
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Verified clean 15 days ago
- Passed all security checks, Safe to install