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    Works with the AI tools you already use

    Claude CodeClaude CodeCursorCursorCodex CLICodex CLIGitHub CopilotGitHub CopilotGemini CLIGemini CLI+20 more

    FAQ & Help Center Builder

    1

    Create source-grounded FAQ and help-center content with consistent terminology, safe escalation and clear coverage gaps.

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    FAQ & Help Center Builder

    FAQ & Help Center Builder

    Example session with this skill installed

    Generate an FAQ set for our new 'Pro' tier based on the attached PDF policy. Target audience is existing 'Basic' users. Focus on upgrade steps and billing changes.

    • Read your context and instructions
    • Compiled the faq & help
    • Generated the document

    I have processed the 'Pro' tier policy PDF and extracted the relevant billing and upgrade facts. I have identified one conflict regarding the prorated refund policy which requires human clarification.

    Pro Tier FAQ: Upgrade & Billing

    IDQuestionAnswerSource Reference
    FAQ-001How do I upgrade from Basic to Pro?Navigate to Settings > Billing, select 'Pro Plan', and click 'Confirm Upgrade'. The change is effective immediately.Policy Section 2.1
    FAQ-002Will my data stay safe during the upgrade?Yes. All existing data, settings, and integrations are preserved when moving to the Pro tier.Product Spec V1.2
    FAQ-003How is the first month billed?You will be charged the full Pro rate ($29/mo) on your next billing cycle date.Policy Section 4.2
    FAQ-004Is there a prorated refund for my Basic plan?CONFLICT — HUMAN RESOLUTION REQUIRED (Section 4.3 says 'No refunds', but Section 5.1 mentions 'Prorated credits').Conflicting Policy Refs
    FAQ-005Can I downgrade back to Basic?Downgrades are processed at the end of the current billing month. No partial refunds are issued.Policy Section 4.5

    Content Audit Notes

    • Missing Info: Support hours for Pro users are NOT-SUPPLIED.
    • Terminology: Ensured 'Billing Cycle' is used consistently instead of 'Payment Period'.
    • Escalation: Users with billing disputes should be directed to support@company.com.

    Next steps

    1. Resolve the billing conflict in FAQ-004 regarding prorated credits vs. refunds.
    2. Confirm if specific Pro-tier support hours need to be added.
    3. Review terminology alignment with the marketing site before publishing.

    Draft help content — verify source authority, product or policy version, procedures, warnings, privacy, escalation routes, terminology and publishing approval before release.

    faq-help-center-builder.pdf

    PDF · document

    Generated

    Example file from a real run - the skill writes it into your workspace.

    Connects securely to your tools. The creator never sees your data.

    What you get

    Small-business FAQ pageProduct help articleCustomer onboarding guideTroubleshooting instructionsHelp-center consolidationAudit of existing support content

    About this skill

    Create source-grounded FAQ and help-center content with consistent terminology, safe escalation and clear coverage gaps. It separates supplied facts, disputes, assumptions and unknowns; applies domain-specific safety and authority boundaries; produces a professional draft plus review checks; and includes an optional local validator for redacted JSON manifests. Core work is network-free and no message, post, payment, approval or platform action is executed.

    How to install

    Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.

    ~30 seconds
    1. 1

      Download the ZIP

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    2. 2

      Unzip into your skills folder

      Every agent reads skills from one folder on your machine. Drop the unzipped folder in there.

    3. 3

      Ask your agent to use it

      Restart the agent if it was already running. It picks the skill up automatically - no config needed.

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    Click the path to copy it. Create the folder if it does not exist yet.

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    Trust & safety

    Security scanned

    Verified clean 15 days ago

    • Passed all security checks, Safe to install

    Listed15 days ago

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