Works with the AI tools you already use
Claude Code
Cursor
Codex CLI
GitHub Copilot
Gemini CLI+20 moreClaude CodeCursorCodex CLIGitHub CopilotGemini CLI
OpenClaw
Manus
Grok+17 agentsCustomer Support Answer Agent
Professional support agent for drafting policy-aware replies, refund responses, and review management.
$5
Customer Support Answer Agent
Example session with this skill installed
Generate a reply to an Etsy customer who is angry that their order is three days late. We don't have the tracking info yet. Use a friendly but professional tone.
- Read your context and instructions
- Compiled the customer support answer
=== CUSTOMER SUPPORT REPLY ===
Issue: Delayed package
Tone: Friendly and professional
Reply
Hi [Name],
I’m sorry your package has not arrived yet. I understand it is frustrating to wait.
Please send your order number, and I’ll check the shipping details immediately to confirm the next step. Once I have those details, I'll review the status and let you know how we can resolve this.
Thank you for your patience,
[Shop Name]
Information needed
- Order number
Notes: No delivery date or refund was promised as tracking is currently unavailable.
Connects securely to your tools. The creator never sees your data.
What you get
About this skill
Customer Support Answer Agent helps e-commerce sellers, Etsy sellers, SaaS owners, support teams, freelancers, agencies, service providers, and small businesses reply to customers faster with clear, polite, professional, ready-to-send answers.
The skill creates customer support replies for complaints, refund requests, return requests, order delays, missing orders, damaged items, product questions, billing issues, subscription cancellations, SaaS login issues, technical support questions, negative reviews, angry customers, confused customers, unclear messages, and difficult conversations.
It can generate email replies, chat replies, helpdesk responses, Etsy messages, Shopify support replies, SaaS support replies, public review responses, private follow-ups, support macros, escalation messages, and JSON-ready support outputs.
The agent focuses on empathy, clarity, policy-aware wording, business boundaries, safe information requests, and professional customer communication. It helps businesses respond quickly without sounding robotic, defensive, cold, too apologetic, or unclear.
It protects the business by avoiding unsupported promises, invented order details, fake tracking updates, unapproved refund approvals, unnecessary admissions of fault, and unsafe requests for sensitive customer information.
The skill is especially commercial because every business needs fast, professional customer replies. Whether the user sells physical products, digital downloads, SaaS subscriptions, freelance services, coaching offers, or marketplace products, this agent helps turn difficult customer messages into calm, useful, ready-to-send answers.
The core promise is simple: reply to customers faster with polite, professional, ready-to-send answers.
How to install
Works the same in every agent - Claude, Cursor, Codex, Copilot and 20+ more.
- 1
Download the ZIP
Free skills download straight away. Paid skills unlock right after purchase.
- 2
Unzip into your skills folder
Every agent reads skills from one folder on your machine. Drop the unzipped folder in there.
- 3
Ask your agent to use it
Restart the agent if it was already running. It picks the skill up automatically - no config needed.
Skills folder by agent
Click the path to copy it. Create the folder if it does not exist yet.
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Security scanned
Verified clean 2 months ago
- Passed all security checks, Safe to install